Frequently Asked Questions
Can't find your answer? Give us a call — we're happy to help.
Do you offer free estimates?
Yes — quotes for standard work are always free, whether you call, use our contact form, or book online. For diagnostic work like leak detection or camera inspections there's a modest fee, which we apply toward the repair if you hire us.
Is your pricing really upfront? What does that mean?
It means you approve a firm price in writing before any work starts, and that's the number on your invoice — even if the job takes longer than we expected. The only way a price changes is if you approve additional work first.
Are your plumbers licensed and insured?
Every technician who enters your home is a Colorado-licensed plumber — not an apprentice working alone or a salesperson. We carry full liability insurance and workers' compensation, and we're happy to provide certificates on request.
What does your 2-year workmanship guarantee cover?
If anything we repaired or installed fails because of our workmanship within two years, we return and fix it at no charge — parts and labor. Manufacturer warranties on fixtures and equipment apply on top of that.
How quickly can you schedule me?
Same-day appointments are usually available across the Denver metro for calls before noon. Emergencies are dispatched 24/7 with an average response under an hour.
Which areas do you serve?
The full Denver metro: Denver, Aurora, Lakewood, Arvada, Westminster, Centennial, Littleton, and Thornton. Just outside those areas? Call us — we can often still help or refer you to someone good.
Do you handle commercial properties?
Yes. We service restaurants, retail, offices, and multi-family buildings, including preventive maintenance contracts with priority emergency response. Ask about our commercial service agreements.
What payment methods do you accept?
Cash, check, all major credit cards, and financing for larger projects like repipes and sewer replacements. Financing approval usually takes a few minutes and can be done from your phone.
Ready to Fix It Right the First Time?
Get a free, no-obligation quote today. Same-day appointments are usually available across the Denver metro.